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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ginny Price

March 18, 2026

5  out of  5
rating by Ginny Price
"Excellent customer service from Shinae, David and Gina. All very helpful, friendly and knowledgeable. Return calls promptly."
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Mai Huynh

March 17, 2026

5  out of  5
rating by Mai Huynh
"I have waited internationally for a good several months to write this review. We were referred to Shinae through a family member; and decided to get several insurance policies. The service I received is excellent. When the first moment I reached out to Shinae Kim, she was very patient taking the time to explain everything to me. At later time when I had followed up questions, again the time spent on answering questions was detailed. I also took the time to meet Shinae in the office. The staffs are professional; The conversation I had with the staff was very much informative. I did not recall when was the last time in which I had interaction with a real person. The conversation was very personal which in my humble opinion helped to drive to the decision. It leaves me with an impression that we are in good hands."
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jeff kim

March 11, 2026

5  out of  5
rating by jeff kim
"Great coverage at a great price."
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Tony Pool

March 10, 2026

5  out of  5
rating by Tony Pool
"Very pleasant experience talking to my insurance agent to review my policies. No high pressure sales. Lots of good information and advice. I highly recommend this agent."
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Chol Yi

February 24, 2026

5  out of  5
rating by Chol Yi
"Jae Sang Woo님께서 신속하게 처리해주셔서 좋습니다."
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Mari D.

February 10, 2026

5  out of  5
rating by Mari D.
"Excellent service."
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Helen Lee

February 9, 2026

5  out of  5
rating by Helen Lee
"최근에 타운홈을 구매해서 자동차 보험과 합쳐 집보험을 들었는데 합리적인 가격으로 자동차 보험도 디스카운트 받아서 매우 만족했습니다. 우 재상님 도움 감사합니다!"
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inja Howard

February 9, 2026

5  out of  5
rating by inja Howard
"그동안 궁금했고 답답했던 모든 해답을 찾게 해주셔서 너무 감사 드립니다"
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Alice Kim

January 28, 2026

5  out of  5
rating by Alice Kim
"Very good service and reasonable price"
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Dana Tran

January 22, 2026

5  out of  5
rating by Dana Tran
"I can’t recommend Shinae Kim highly enough. She is incredibly kind, dependable, and genuinely cares about her clients. She takes the time to listen, understand individual needs, and recommend coverage that truly makes sense. I always feel confident that any suggestion comes from a place of care and experience. It’s rare to find someone so trustworthy and thoughtful in this industry, and working with her and her office has been a great experience."
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Clara Kim

January 9, 2026

5  out of  5
rating by Clara Kim
"Shinae Kim has been my insurance agent for over ten years. She has been consistently helpful and really cares for her customers. I feel like for her, it’s not just about business but really about meeting the needs of the clients and making sure we can be taken care of. She not only has a lot of experience to get the job done, but she does it while really caring for you. I enthusiastically recommend Shinae Kim State Farm Insurance to anyone looking for a reliable agent."
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Choon ja Kim

January 9, 2026

5  out of  5
rating by Choon ja Kim
"Leena was very helpful and take good care of us we have been in this company more than 40 years and very happy with the agency."
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AnneYoungAe Kim

January 8, 2026

5  out of  5
rating by AnneYoungAe Kim
"Very kind, willing to help, and try hard to find solution what I asked for."
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Prince J

January 8, 2026

5  out of  5
rating by Prince J
"Shinae is always quick to respond to my inquiries with cheerfulness and professionalism. It's a delight to have her as my car insurance agent. My experience with other agents in the past pales in comparison. Agents provide services and in Shinae's case, she serves not only with excellence, but with a depth of knowledge and care."
We responded:
"J- Thank you so much for your kind review! We really appreciate your confidence in our agency! Please reach out if you ever need anything else! -Shinae"
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Brian Hense

December 24, 2025

5  out of  5
rating by Brian Hense
"This agent has always been very helpful and looks out for our best interests."
We responded:
"Brian, thanks so much for taking the time to leave us such great feedback! We really appreciate it and also having you as our valuable customer. -Shinae"
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H

December 23, 2025

5  out of  5
rating by H
"Great service! Would recommend."
We responded:
"Thank you for the 5-star review! We really appreciate you and your business with us. Have a good day! -Shinae"
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Sean K (Sang)

December 23, 2025

5  out of  5
rating by Sean K (Sang)
"They assist customer do their best. Very satisfying."
We responded:
"Sean, thank you for the kind words. We really appreciate it and hope to provide great service for you. Happy new year! -Shinae"
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Husam Adel

December 23, 2025

5  out of  5
rating by Husam Adel
"Leena Jeon, are the best she helped me to get really a good deal for my home and my auto insurance highly recommend"
We responded:
"Husam, thank you for choosing State Farm! We really appreciate having you as valuable customers. I'm so glad Leena was able to assist you well. She goes above and beyond to provide the best service. Have a great day! -Shinae"
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Vivian Kwak

December 19, 2025

5  out of  5
rating by Vivian Kwak
"매우친절하고 컴푸터나앱애대해서몰라도친절하게가루켜주셔서너무흔족허고간사합니다"
We responded:
"Vivian 남, 친절한 리뷰와 소중한 고객님께 감사드립니다! 앞으로도 최고의 서비스를 제공해 드리겠습니다. 새해 복 많이 받으세요! - Shinae"
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Choon Kim

November 21, 2025

5  out of  5
rating by Choon Kim
"저는 오랫동안 State Farm 고객으로서 항상 맘족해왔습니다. 제 담당 에이전트 김신애님께 감사드립니다. 김신애님과 팀원들은 모두 친절하고 항상 세심하게 도와줍니다. 저는 제 친구들에게 추천합니다."
We responded:
"오랫동안 State Farm을 믿고 이용해 주셔서 진심으로 감사드리며, 소중한 리뷰도 정말 고맙습니다. 필요하신 사항이 있으면 언제든지 연락해 주세요. -Shinae Kim"
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Young Pak

November 20, 2025

5  out of  5
rating by Young Pak
"I am pleased with the help i received from Shinae Kim and team for my auto claim. Highly recommend anyone looking for auto, home, life, and health insurance."
We responded:
"Thank you so much for your kind words and recommendation! We're delighted to hear that we provided you with excellent service for your auto claim. If you ever need assistance with your insurance needs, please don't hesitate to reach out. We're here to help! -Shinae Kim"
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제니퍼코넬리

November 19, 2025

5  out of  5
rating by 제니퍼코넬리
"The conversation went well and they treated me very well. Thank you guys."
We responded:
"Thank you for taking the time to leave us a review! We're glad to hear that you had a positive experience and felt well taken care of. If you need anything else, please don't hesitate to reach out. We're here to help! -Shinae Kim"
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In Hwang

November 18, 2025

5  out of  5
rating by In Hwang
"우선 가격이 좋고 답이 빨리 옵니다. 친절한 것은 물론입니다. 차 보험 뿐만 아니라 비즈니스 보험도 이곳으로 옮겨 보험료를 많이 절약했습니다."
We responded:
"소중한 시간을 내어 리뷰를 남겨주셔서 진심으로 감사드립니다. 저희를 선택해 주셔서 매우 감사하며, 최상의 서비스를 제공해드리기 위해 노력하겠습니다. 필요하신 것이 있으면 언제든지 알려주세요~"
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jung bong

November 17, 2025

5  out of  5
rating by jung bong
"친절하게 상담을 해주신다"
We responded:
"좋은 리뷰 남겨주셔서 감사합니다! 앞으로도 최선을 다하겠습니다. - Shinae Kim"
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Youngdeug Kim

November 17, 2025

5  out of  5
rating by Youngdeug Kim
"친절한 서비스와 책임감 있게 신속하게 처리해 주셔서 더 신뢰가 갑니다!!👍"
We responded:
"소중한 말씀 남겨 주셔서 감사합니다! 항상 더 나은 서비스를 제공할 수 있도록 노력하겠습니다. -Shinae Kim"