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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alice Kim

January 28, 2026

5  out of  5
rating by Alice Kim
"Very good service and reasonable price"
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Choon ja Kim

January 9, 2026

5  out of  5
rating by Choon ja Kim
"Leena was very helpful and take good care of us we have been in this company more than 40 years and very happy with the agency."
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AnneYoungAe Kim

January 8, 2026

5  out of  5
rating by AnneYoungAe Kim
"Very kind, willing to help, and try hard to find solution what I asked for."
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Brian Hense

December 24, 2025

5  out of  5
rating by Brian Hense
"This agent has always been very helpful and looks out for our best interests."
We responded:
"Brian, thanks so much for taking the time to leave us such great feedback! We really appreciate it and also having you as our valuable customer. -Shinae"
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H

December 23, 2025

5  out of  5
rating by H
"Great service! Would recommend."
We responded:
"Thank you for the 5-star review! We really appreciate you and your business with us. Have a good day! -Shinae"
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Sean K (Sang)

December 23, 2025

5  out of  5
rating by Sean K (Sang)
"They assist customer do their best. Very satisfying."
We responded:
"Sean, thank you for the kind words. We really appreciate it and hope to provide great service for you. Happy new year! -Shinae"
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Husam Adel

December 23, 2025

5  out of  5
rating by Husam Adel
"Leena Jeon, are the best she helped me to get really a good deal for my home and my auto insurance highly recommend"
We responded:
"Husam, thank you for choosing State Farm! We really appreciate having you as valuable customers. I'm so glad Leena was able to assist you well. She goes above and beyond to provide the best service. Have a great day! -Shinae"
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Vivian Kwak

December 19, 2025

5  out of  5
rating by Vivian Kwak
"매우친절하고 컴푸터나앱애대해서몰라도친절하게가루켜주셔서너무흔족허고간사합니다"
We responded:
"Vivian 남, 친절한 리뷰와 소중한 고객님께 감사드립니다! 앞으로도 최고의 서비스를 제공해 드리겠습니다. 새해 복 많이 받으세요! - Shinae"
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Choon Kim

November 21, 2025

5  out of  5
rating by Choon Kim
"저는 오랫동안 State Farm 고객으로서 항상 맘족해왔습니다. 제 담당 에이전트 김신애님께 감사드립니다. 김신애님과 팀원들은 모두 친절하고 항상 세심하게 도와줍니다. 저는 제 친구들에게 추천합니다."
We responded:
"오랫동안 State Farm을 믿고 이용해 주셔서 진심으로 감사드리며, 소중한 리뷰도 정말 고맙습니다. 필요하신 사항이 있으면 언제든지 연락해 주세요. -Shinae Kim"
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Young Pak

November 20, 2025

5  out of  5
rating by Young Pak
"I am pleased with the help i received from Shinae Kim and team for my auto claim. Highly recommend anyone looking for auto, home, life, and health insurance."
We responded:
"Thank you so much for your kind words and recommendation! We're delighted to hear that we provided you with excellent service for your auto claim. If you ever need assistance with your insurance needs, please don't hesitate to reach out. We're here to help! -Shinae Kim"
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제니퍼코넬리

November 19, 2025

5  out of  5
rating by 제니퍼코넬리
"The conversation went well and they treated me very well. Thank you guys."
We responded:
"Thank you for taking the time to leave us a review! We're glad to hear that you had a positive experience and felt well taken care of. If you need anything else, please don't hesitate to reach out. We're here to help! -Shinae Kim"
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In Hwang

November 18, 2025

5  out of  5
rating by In Hwang
"우선 가격이 좋고 답이 빨리 옵니다. 친절한 것은 물론입니다. 차 보험 뿐만 아니라 비즈니스 보험도 이곳으로 옮겨 보험료를 많이 절약했습니다."
We responded:
"소중한 시간을 내어 리뷰를 남겨주셔서 진심으로 감사드립니다. 저희를 선택해 주셔서 매우 감사하며, 최상의 서비스를 제공해드리기 위해 노력하겠습니다. 필요하신 것이 있으면 언제든지 알려주세요~"
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Youngdeug Kim

November 17, 2025

5  out of  5
rating by Youngdeug Kim
"친절한 서비스와 책임감 있게 신속하게 처리해 주셔서 더 신뢰가 갑니다!!👍"
We responded:
"소중한 말씀 남겨 주셔서 감사합니다! 항상 더 나은 서비스를 제공할 수 있도록 노력하겠습니다. -Shinae Kim"
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Sumi Lee

November 8, 2025

5  out of  5
rating by Sumi Lee
"Recently I moved my car/home insurances from different company to StateFarm. From the start in getting quote, comparing quotes and settledown, I got so much help/support from the agent, which was super helpful and prompt. I was able to easily move all things without any problem. Thank you so much. I strongly recommend."
We responded:
"Hi Sumi, thank you for taking the time to leave such a kind review. We truly appreciate you and your trust in our agency. Please don't hesitate to reach out if you need anything! -Shinae"
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Katie Riley

November 7, 2025

5  out of  5
rating by Katie Riley
"Shinae and her team have been so helpful, professional, and respectful in answering all of my insurance needs questions. Her office goes above and beyond to provide amazing customer service and make sure their customers are taken care of. Could not say enough good things about this agency!"
We responded:
"Wow, thank you Katie for your kind words! We really appreciate your review. You have truly made our day!! -Shinae"
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JUNG JU

November 6, 2025

5  out of  5
rating by JUNG JU
"좋은 가격과 친절한 안내에 감사 드립니다"
We responded:
"안녕하세요~ 좋은 리뷰 남겨 주셔서 감사합니다! 앞으로도 최선을 다하겠습니다! - Shinae Kim"
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Heather Kim

November 6, 2025

5  out of  5
rating by Heather Kim
"Excellent experience! In Yong Kim is always quick to respond and genuinely care about helping his clients. I feel confident knowing I’m covered and that I can reach someone right away whenever I need assistance."
We responded:
"Hi Heather, thank you for taking the time to leave such a great review! Inyong Kim is great and I'm so able to provide such excellent service to you. Please do not hesitate to reach out if you need anything! -Shinae"
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JY Byun

November 6, 2025

5  out of  5
rating by JY Byun
"I appreciate you providing detailed explanations about home and auto insurance and helping me get a great deal."
We responded:
"Hello JY, thank you for taking the time to leave a great review! We appreciate your business and trust in our agency. We're so happy to work with you! -Shinae"
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Minho Won

November 6, 2025

5  out of  5
rating by Minho Won
"She has help me a lot for home insurance, and offered better option i can try, and it was satisfactory at the end."
We responded:
"Thank you for your great review! Please do not hesitate to reach out if you need anything! -Shinae Kim"
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Sally

October 17, 2025

5  out of  5
rating by Sally
"I had the pleasure of connecting with Shinae and her team after moving back to Washington State. Shinae was wonderful: kind, knowledgeable, patient, and professional. She made the state to state transfer incredibly easy and made sure my plan was catered to my needs. I highly recommend Shinae to anyone looking for a responsive, reliable, and client-focused insurance agent."
We responded:
"Hi Sally, thank you so much for your kind words and recommendation! We are honored you chose us, and we hope to provide the best service for you and your family! Please do not hesitate to reach out if you have any questions. Thank you! - Shinae"
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Seung Kim

October 10, 2025

5  out of  5
rating by Seung Kim
"정확하게 고객에게 최선의 서비스를 예의바르고 빠르게 처리해주었어요 많이 도움받아서 기쁨니다 Statefarm insurance, 회사에 ,좋은점수를 주고싶습니다"
We responded:
"저희를 믿고 신뢰해 주셔서 감사합니다. 필요하신 것이 있으면 언제든지 알려주세요. 더 나은 서비스를 제공해드리기 위해 노력하겠습니다!"
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Nam Choi

October 8, 2025

5  out of  5
rating by Nam Choi
"저는 신애씨보험에 자동차와 생명보험 을 가입했습니다 신애씨가 너무 정직하시고 또 생명보험이 좋은것들이 너무많아서 골라 서 가입하시기다 좋습니다 많이 이용하세요"
We responded:
"친절한 말씀과 리뷰에 진심으로 감사드립니다. 필요하신 것이 있으면 언제든지 알려주세요. 감사합니다! "
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Frank Fu

October 6, 2025

5  out of  5
rating by Frank Fu
"Shinae and her office staffs have been great to deal with, replies were quick and accurately processed! I am a retired insurance agent so I know how important service is to customers."
We responded:
"Hi Frank, thank you for your great review! This means a lot to us especially coming from a very successful former State Farm agent! It is an honor to work with you and hope we can continue to provide top notch service for years to come. Thanks again!! -Shinae"
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manhyun ji

October 1, 2025

5  out of  5
rating by manhyun ji
"I would like to share my very good experience with Shinae Kim - State Farm Insurance agent. I was very impressed with their professional and extremely friendly customer service, especially with Mr. In-Yong Kim. he gave me perfect and friendly advice on all aspects, including auto insurance and home insurance and goes above and beyond to find the best policies for what I need. I highly recommend Shinae Kim - State Farm Insurance agent to anyone ooking for a reliable, positively responsive and customer-oriented insurance agents."
We responded:
"Thank you for your kind review. Inyong is great and we really appreciate your trust in us with your insurance needs! Please let us know if you need anything else!"
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Meseret Alemu

September 12, 2025

5  out of  5
rating by Meseret Alemu
"Very good customer service and always helpful"
We responded:
"Hello Meseret, Thank you for your kind feedback! We're glad to hear you’ve had a positive experience with our customer service. We're always here to help whenever you need us! Thanks for making our day!! -Shinae"