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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Young Pak

November 20, 2025

5  out of  5
rating by Young Pak
"I am pleased with the help i received from Shinae Kim and team for my auto claim. Highly recommend anyone looking for auto, home, life, and health insurance."
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제니퍼코넬리

November 19, 2025

5  out of  5
rating by 제니퍼코넬리
"The conversation went well and they treated me very well. Thank you guys."
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In Hwang

November 18, 2025

5  out of  5
rating by In Hwang
"우선 가격이 좋고 답이 빨리 옵니다. 친절한 것은 물론입니다. 차 보험 뿐만 아니라 비즈니스 보험도 이곳으로 옮겨 보험료를 많이 절약했습니다."
We responded:
"소중한 시간을 내어 리뷰를 남겨주셔서 진심으로 감사드립니다. 저희를 선택해 주셔서 매우 감사하며, 최상의 서비스를 제공해드리기 위해 노력하겠습니다. 필요하신 것이 있으면 언제든지 알려주세요~"
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jung bong

November 17, 2025

5  out of  5
rating by jung bong
"친절하게 상담을 해주신다"
We responded:
"좋은 리뷰 남겨주셔서 감사합니다! 앞으로도 최선을 다하겠습니다. - Shinae Kim"
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Youngdeug Kim

November 17, 2025

5  out of  5
rating by Youngdeug Kim
"친절한 서비스와 책임감 있게 신속하게 처리해 주셔서 더 신뢰가 갑니다!!👍"
We responded:
"소중한 말씀 남겨 주셔서 감사합니다! 항상 더 나은 서비스를 제공할 수 있도록 노력하겠습니다. -Shinae Kim"
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Sumi Lee

November 8, 2025

5  out of  5
rating by Sumi Lee
"Recently I moved my car/home insurances from different company to StateFarm. From the start in getting quote, comparing quotes and settledown, I got so much help/support from the agent, which was super helpful and prompt. I was able to easily move all things without any problem. Thank you so much. I strongly recommend."
We responded:
"Hi Sumi, thank you for taking the time to leave such a kind review. We truly appreciate you and your trust in our agency. Please don't hesitate to reach out if you need anything! -Shinae"
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Katie Riley

November 7, 2025

5  out of  5
rating by Katie Riley
"Shinae and her team have been so helpful, professional, and respectful in answering all of my insurance needs questions. Her office goes above and beyond to provide amazing customer service and make sure their customers are taken care of. Could not say enough good things about this agency!"
We responded:
"Wow, thank you Katie for your kind words! We really appreciate your review. You have truly made our day!! -Shinae"
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JUNG JU

November 6, 2025

5  out of  5
rating by JUNG JU
"좋은 가격과 친절한 안내에 감사 드립니다"
We responded:
"안녕하세요~ 좋은 리뷰 남겨 주셔서 감사합니다! 앞으로도 최선을 다하겠습니다! - Shinae Kim"
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Heather Kim

November 6, 2025

5  out of  5
rating by Heather Kim
"Excellent experience! In Yong Kim is always quick to respond and genuinely care about helping his clients. I feel confident knowing I’m covered and that I can reach someone right away whenever I need assistance."
We responded:
"Hi Heather, thank you for taking the time to leave such a great review! Inyong Kim is great and I'm so able to provide such excellent service to you. Please do not hesitate to reach out if you need anything! -Shinae"
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JY Byun

November 6, 2025

5  out of  5
rating by JY Byun
"I appreciate you providing detailed explanations about home and auto insurance and helping me get a great deal."
We responded:
"Hello JY, thank you for taking the time to leave a great review! We appreciate your business and trust in our agency. We're so happy to work with you! -Shinae"
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hyun rim

November 6, 2025

5  out of  5
rating by hyun rim
"I like quick response."
We responded:
"Hello, thank you for taking the time to leave us great feedback! We truly appreciate your trust in State Farm and our agency! -Shinae Kim"
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Minho Won

November 6, 2025

5  out of  5
rating by Minho Won
"She has help me a lot for home insurance, and offered better option i can try, and it was satisfactory at the end."
We responded:
"Thank you for your great review! Please do not hesitate to reach out if you need anything! -Shinae Kim"
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Sally

October 17, 2025

5  out of  5
rating by Sally
"I had the pleasure of connecting with Shinae and her team after moving back to Washington State. Shinae was wonderful: kind, knowledgeable, patient, and professional. She made the state to state transfer incredibly easy and made sure my plan was catered to my needs. I highly recommend Shinae to anyone looking for a responsive, reliable, and client-focused insurance agent."
We responded:
"Hi Sally, thank you so much for your kind words and recommendation! We are honored you chose us, and we hope to provide the best service for you and your family! Please do not hesitate to reach out if you have any questions. Thank you! - Shinae"
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Seung Kim

October 10, 2025

5  out of  5
rating by Seung Kim
"정확하게 고객에게 최선의 서비스를 예의바르고 빠르게 처리해주었어요 많이 도움받아서 기쁨니다 Statefarm insurance, 회사에 ,좋은점수를 주고싶습니다"
We responded:
"저희를 믿고 신뢰해 주셔서 감사합니다. 필요하신 것이 있으면 언제든지 알려주세요. 더 나은 서비스를 제공해드리기 위해 노력하겠습니다!"
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Nam Choi

October 8, 2025

5  out of  5
rating by Nam Choi
"저는 신애씨보험에 자동차와 생명보험 을 가입했습니다 신애씨가 너무 정직하시고 또 생명보험이 좋은것들이 너무많아서 골라 서 가입하시기다 좋습니다 많이 이용하세요"
We responded:
"친절한 말씀과 리뷰에 진심으로 감사드립니다. 필요하신 것이 있으면 언제든지 알려주세요. 감사합니다! "
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Frank Fu

October 6, 2025

5  out of  5
rating by Frank Fu
"Shinae and her office staffs have been great to deal with, replies were quick and accurately processed! I am a retired insurance agent so I know how important service is to customers."
We responded:
"Hi Frank, thank you for your great review! This means a lot to us especially coming from a very successful former State Farm agent! It is an honor to work with you and hope we can continue to provide top notch service for years to come. Thanks again!! -Shinae"
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manhyun ji

October 1, 2025

5  out of  5
rating by manhyun ji
"I would like to share my very good experience with Shinae Kim - State Farm Insurance agent. I was very impressed with their professional and extremely friendly customer service, especially with Mr. In-Yong Kim. he gave me perfect and friendly advice on all aspects, including auto insurance and home insurance and goes above and beyond to find the best policies for what I need. I highly recommend Shinae Kim - State Farm Insurance agent to anyone ooking for a reliable, positively responsive and customer-oriented insurance agents."
We responded:
"Thank you for your kind review. Inyong is great and we really appreciate your trust in us with your insurance needs! Please let us know if you need anything else!"
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Meseret Alemu

September 12, 2025

5  out of  5
rating by Meseret Alemu
"Very good customer service and always helpful"
We responded:
"Hello Meseret, Thank you for your kind feedback! We're glad to hear you’ve had a positive experience with our customer service. We're always here to help whenever you need us! Thanks for making our day!! -Shinae"
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Grace

September 11, 2025

5  out of  5
rating by Grace
"I’ve had the pleasure of working with Shinae as my insurance agent for extended number of years, and I can confidently say that she is one of the most knowledgeable and trustworthy professionals I’ve encountered in the industry. Whether it’s auto, home, life, or business insurance, she consistently provides clear guidance, tailored coverage options, and prompt support. Shinae takes the time to truly understand your needs and goes above and beyond to find policies that offer the right protection at the best value. Communication is always timely, friendly, and thorough—which is especially valuable when dealing with something as important as insurance. I highly recommend Shinae to anyone looking for a responsive, reliable, and client-focused insurance agent."
We responded:
"Thank you so much for your heartfelt and detailed review! We’re truly grateful for your continued trust in our team. It’s wonderful to hear that the knowledge, dedication, and personalized approach have made a positive impact on your insurance experience. We’re committed to providing the same level of service and support for many years to come. Your recommendation means a lot to us! - Shinae"
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Danette Klemens

September 11, 2025

5  out of  5
rating by Danette Klemens
"Very helpful with our new insurance needs. I appreciate their quick response to our inquiry."
We responded:
"Hi Danette, Thank you so much for your kind words! We're glad we could assist you quickly and effectively with your insurance needs. Please don't hesitate to reach out if you have any more questions or need further assistance. -Shinae"
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벨칸토

September 4, 2025

5  out of  5
rating by 벨칸토
"자동차 보험가입했는데 친절하고 자세하게 알려주셔서 가입했습니다"
We responded:
"Thank you, Mr. Mun. We're so grateful for your trust and confidence in State Farm and our office. We hope to provide the best service for you and your family! Please reach out if you need anything. Thank you. -Shinae"
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이정은

September 3, 2025

5  out of  5
rating by 이정은
"I was introduced to various types of insurance for this company."
We responded:
"Hello, thank you so much for trusting us with all your insurance needs. We are happy to assist you with your auto, home, life, and health insurance needs. Please call us anytime you need us! Thank you, -Shinae"
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Sean Lee

August 29, 2025

5  out of  5
rating by Sean Lee
"I’m so happy working with Mr WOO He is so talented and nice care costomer I like to work with him"
We responded:
"Hi Sean, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Shinae"
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Seung Lee

August 8, 2025

5  out of  5
rating by Seung Lee
"Such a pleasant experience switching over from Safeco. Couldn’t have been easier and smoother transition switching insurance company!"
We responded:
"Hello Seung, thank you for taking the time to leave us a great review! We really appreciate working with you and your family and hope we can continue to provide great service for you. Hope you're having a great week! -Shinae"
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Lisa Kim

August 4, 2025

5  out of  5
rating by Lisa Kim
"Shinae is a very helpful and detail-oriented agent. She really takes the time to listen and answer all my questions, while providing detailed explanations to ensure I'm comfortable with the policies and pricing structure."
We responded:
"Thank you, Lisa, for your kind review! We truly appreciate the opportunity to work with you and your family over the years. Ensuring our clients feel confident and informed about their policies is our top priority. Your feedback means a lot to us, and we look forward to continuing to assist you with all your insurance needs! -Shinae"