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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Namok Hahn

March 22, 2024

5  out of  5 rating by Namok Hahn
"Shinae Kim was taking a time to help me with my insurance. I transfer from other State where she was not responsible and related. She was thoughtful and professional."
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Hayoung Sung

March 21, 2024

5  out of  5 rating by Hayoung Sung
"The agents here are very friendly, professional, and efficient in handling tasks. I recently had some difficulties with a claim, but it was resolved with their help. We are grateful and satisfied"
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Ginny Price

March 15, 2024

5  out of  5 rating by Ginny Price
"Excellent customer service from Shinae, David and Gina. All very helpful, friendly and knowledgeable. Return calls promptly."
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Steve Lee

March 14, 2024

5  out of  5 rating by Steve Lee
"Working with Shinae and her team has been an absolute pleasure! She is informative, proactive, and very knowledgeable. Her friendliness and bright energy are just bonus on top of that. I have multiple policies grouped with her team. I cannot imagine going anywhere else for my needs, knowing Shinae and her team are always there for me. 100% shoot her a message!"
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Judy Gilbert

March 8, 2024

5  out of  5 rating by Judy Gilbert
"He made it so easy to get this policy completed. I got the same coverage for a cheaper price. I am so happy."
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Elias Derian

March 2, 2024

5  out of  5 rating by Elias Derian
"Very responsive and great customer service"
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Danny Godinez

February 27, 2024

5  out of  5 rating by Danny Godinez
"Thank you Shinae and David for your excellent service!!!"
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Jay J Myoung

February 23, 2024

5  out of  5 rating by Jay J Myoung
"Shinae Kim is the best State Farms agent Jina Kwak is the most polite agent in their office I enjoy the service very much. You can trust their good service."
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Juntao Li

February 15, 2024

5  out of  5 rating by Juntao Li
"Friendly staff member, and resolved my questions and concerns quickly. Highly recommended!"
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Mina Kim

February 14, 2024

5  out of  5 rating by Mina Kim
"오랫동안 고객으로 있었고 한번도 실망스러운적 없었고 김신애씨로 버뀌면서 첨엔 좀 불편한점도 있었지만 지금은 쳬계가 잘 잡혀가고 있는거 같다. 특히 지나씨와는 오랫 인연이고 정말 너무 잘 도와주셔서 대만족 합나다"
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James Wang

February 11, 2024

5  out of  5 rating by James Wang
"복잡하고 어러운 보험을 아주 칠절하고 자세히 설명 해주고 또 집적 메인 사무실에 전화까지 해서 문제을 해결 해줘서 정말 도움이 많이 됐읍니다. 보험이 필요한신분 한테 추천 하고 싶읍니다. 此保險公司除了專業外,友善,親切的對客戶的態度,非常滿意。同時又快速的幫助你解絕問題。強力的推薦這個公司。"
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David Zhu

February 6, 2024

5  out of  5 rating by David Zhu
"did good job"
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Sang Kyu Lee

February 6, 2024

5  out of  5 rating by Sang Kyu Lee
"친절하고 빠른 대응을 해줍니다. 서비스에 만족합니다."
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Nika Lilley

February 5, 2024

5  out of  5 rating by Nika Lilley
"I was looking into renter's insurance and David was incredibly personable and helpful. He spent time helping me figure out an appropriate plan for me and answered all my questions. I'm very satisfied with my coverage and feel safe moving forward."
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문미숙

February 3, 2024

5  out of  5 rating by 문미숙
"지나씨. 너무 고마웠어요. 사고를 겪으면 당황하는 경우가 많은데요. 친절히 도와주셔서. 감사합니다."
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Junghee Lee

January 10, 2024

5  out of  5 rating by Junghee Lee
"Gina and Shinae are very professional, quick on the job, kind and so helpful. I would recommend this agent. 👍🏻"
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Js H

January 9, 2024

5  out of  5 rating by Js H
"이곳은 내가경험하고있는 최고의 장소입니다 오래전부터 여러대의 차량을 가입해왔는데 아들과 아내 차포함 4대이상 여러가지 변경및 보험처리를 받았는데 항상 느끼는거지만 김신애님 보험에대한 지식과 업무처리는 저에게 확실한 믿음을줍니다. 김신애님 그리고 11년이상 경력의 지나님은 그동안 제차들의 사고처리및 보험 정리를 정말 깔끔하게 해주셨네요 ..프로로 인정합니다. 직장동료도 소개해줬는데 만족도가높네요. 별다섯개 받을만합니다. 고마워요."
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Mia Stephenson

December 8, 2023

5  out of  5 rating by Mia Stephenson
"Left a voicemail and received a call back very quickly, went through the process of changing a vehicle very easily and was friendly and helpful throughout"
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Inventory Manager

November 3, 2023

5  out of  5 rating by Inventory Manager
"Shinae always helps us out with our truck insurance! Everyone at the office is Friendly and always willing to help! I highly recommend going through Shinae Kim's office!"
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Won Lee

October 25, 2023

5  out of  5 rating by Won Lee
"Always helpful and always professional!"
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Kil Lee

October 11, 2023

5  out of  5 rating by Kil Lee
"너무 감사합니다 gina친절짱!"
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Robin J

October 5, 2023

1  out of  5 rating by Robin J
"I would choose zero stars but it's not an option. I have had State Farm Insurance since I turned 16 and began to drive. I am now experiencing my third negative home claim experience since being with them. I have included this agent in my claims correspondence for months. She only responds to assist if I ask her why she has not offered her assistance. This is after our initial meeting via phone where she advised me that she always "steps in" when she sees a claim is not being handled well. Very disappointing as I sit here with damaged floor and no estimate for months. Like a good neighbor, State Farm is NOT there."
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H_ Young

September 15, 2023

5  out of  5 rating by H_ Young
"Gina, she is kind all the time!! :)"
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Erin Anderson

September 1, 2023

5  out of  5 rating by Erin Anderson
"Shinae Kim and State Farm have been very responsive to whatever our needs are, be it new insurance or claims on our insurance. I would recommend State Farm and Shinae for insurance needs."
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Peter Yang

August 18, 2023

5  out of  5 rating by Peter Yang
"Shinae Kim is the best insurance agent out there. She really cares for her client's needs and go extra miles for them. I am so glad she helped with our insurance needs both personal and business. I would recommend her to anyone who needs a reliable insurance agent."