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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bobson Lee

Bobson Lee

April 16, 2026

5  out of  5
rating by Bobson Lee
"Always provides me with all the information I need to make the best decisions."
We responded:
"Thank you for being our customer. We really appreciate your business! "
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Elaine Yu

April 15, 2026

5  out of  5
rating by Elaine Yu
"I needed to quickly find a new auto insurance policy because my previous one was about to expire. This agent was incredibly responsive, friendly, and helped me find a great rate compared to other companies. I’ve already recommended them to friends and family, and they’ve all been very satisfied as well. Highly recommended!"
We responded:
"Hello Elaine, we are so glad to hear you have been satisfied with your experience with our team! Thank you for your business and referrals. We hope to provide great service to you for many years to come!"
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K OM

April 15, 2026

5  out of  5
rating by K OM
"Shine Kim Insurance Agency is one place you should contact first. You will not ever talk to the second alternatives for your insurance needs ever. Shine Kim and her staff were not only efficient and fast to understand my needs but also her managers were ready to provide the most affordable rates for my budget! No others can ever beat that! God must love them!"
We responded:
"Thank you so much for your awesome review! We really appreciate it and hope we can continue to provide the best service for many years to come! God bless you~"
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Jean Kang

March 27, 2026

5  out of  5
rating by Jean Kang
"It was seamless to switch from another insurance company and Leena was certainly helpful providing all the details to meet our needs."
We responded:
"Hello Jean, thank you so much for your kind review. We really appreciate it!"
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Ginny Price

March 18, 2026

5  out of  5
rating by Ginny Price
"Excellent customer service from Shinae, David and Gina. All very helpful, friendly and knowledgeable. Return calls promptly."
We responded:
"Thank you so much for your thoughtful review, Ginny. We always enjoy working with you! Have a great day!"
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Mai Huynh

March 17, 2026

5  out of  5
rating by Mai Huynh
"I have waited internationally for a good several months to write this review. We were referred to Shinae through a family member; and decided to get several insurance policies. The service I received is excellent. When the first moment I reached out to Shinae Kim, she was very patient taking the time to explain everything to me. At later time when I had followed up questions, again the time spent on answering questions was detailed. I also took the time to meet Shinae in the office. The staffs are professional; The conversation I had with the staff was very much informative. I did not recall when was the last time in which I had interaction with a real person. The conversation was very personal which in my humble opinion helped to drive to the decision. It leaves me with an impression that we are in good hands."
We responded:
"Hi Mai, thank you so much for your awesome review! It means so much to have your confidence in us. We hope to provide great service to you and your family for years to come! Please do not hesitate to reach out if you need anything!"
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jeff kim

March 11, 2026

5  out of  5
rating by jeff kim
"Great coverage at a great price."
We responded:
"Hi Jeff, thank you for your review. I'm so glad we were able to provide great coverage for you. We hope you have a great day!"
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Tony Pool

March 10, 2026

5  out of  5
rating by Tony Pool
"Very pleasant experience talking to my insurance agent to review my policies. No high pressure sales. Lots of good information and advice. I highly recommend this agent."
We responded:
"Thank you so much for your kind words, Dr. Pool. We appreciate working with you for many years! Hope you have a wonderful day!"
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Chol Yi

February 24, 2026

5  out of  5
rating by Chol Yi
"Jae Sang Woo님께서 신속하게 처리해주셔서 좋습니다."
We responded:
"안녕하세요, 소중한 리뷰를 남겨 주셔서 진심으로 감사합니다. 우재상씨가 고객님의 사건을 잘 처리할 수 있어 기쁩니다. "
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Mari D.

February 10, 2026

5  out of  5
rating by Mari D.
"Excellent service."
We responded:
"Thank you, Mari. We appreciate you and your business with State Farm!"
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Helen Lee

February 9, 2026

5  out of  5
rating by Helen Lee
"최근에 타운홈을 구매해서 자동차 보험과 합쳐 집보험을 들었는데 합리적인 가격으로 자동차 보험도 디스카운트 받아서 매우 만족했습니다. 우 재상님 도움 감사합니다!"
We responded:
"안녕하세요, 소중한 리뷰를 남겨 주셔서 진심으로 감사합니다. 우재상씨가 고객님의 사건을 잘 처리할 수 있어 기쁩니다. 앞으로도 좋은 서비스를 제공해 드리겠습니다. 감사합니다!"
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inja Howard

February 9, 2026

5  out of  5
rating by inja Howard
"그동안 궁금했고 답답했던 모든 해답을 찾게 해주셔서 너무 감사 드립니다"
We responded:
"소중한 리뷰 감사합니다. 앞으로도 최상의 서비스를 제공해 드릴 수 있도록 노력하겠습니다!"
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Alice Kim

January 28, 2026

5  out of  5
rating by Alice Kim
"Very good service and reasonable price"
We responded:
"Thank you, Alice, for taking the time to leave us a great review! We really appreciate it!"
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Dana Tran

January 22, 2026

5  out of  5
rating by Dana Tran
"I can’t recommend Shinae Kim highly enough. She is incredibly kind, dependable, and genuinely cares about her clients. She takes the time to listen, understand individual needs, and recommend coverage that truly makes sense. I always feel confident that any suggestion comes from a place of care and experience. It’s rare to find someone so trustworthy and thoughtful in this industry, and working with her and her office has been a great experience."
We responded:
"Hi Dana, thank you so much for taking the time to leave such an amazing review! We’re truly grateful for your kind words. Our goal is to understand your needs and recommend coverage that genuinely fits, and we’re honored that you’ve experienced that firsthand. Thanks again for your trust and for being part of our State Farm family!"
Profile photo of Clara Kim

Clara Kim

January 9, 2026

5  out of  5
rating by Clara Kim
"Shinae Kim has been my insurance agent for over ten years. She has been consistently helpful and really cares for her customers. I feel like for her, it’s not just about business but really about meeting the needs of the clients and making sure we can be taken care of. She not only has a lot of experience to get the job done, but she does it while really caring for you. I enthusiastically recommend Shinae Kim State Farm Insurance to anyone looking for a reliable agent."
We responded:
"Clara, thank you so much for your kind and thoughtful review! It means a lot to us. We’re grateful for your trust in State Farm and in our office, and we’re especially glad we can help you with coverage that truly meets your needs. Thank you for enthusiastically recommending Shinae Kim State Farm—it's an honor to serve you!"
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Choon ja Kim

January 9, 2026

5  out of  5
rating by Choon ja Kim
"Leena was very helpful and take good care of us we have been in this company more than 40 years and very happy with the agency."
We responded:
"Thank you for your great review and loyalty to State Farm! We're so grateful for you!"
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AnneYoungAe Kim

January 8, 2026

5  out of  5
rating by AnneYoungAe Kim
"Very kind, willing to help, and try hard to find solution what I asked for."
We responded:
"Hi Anne, thank you so much for taking the time to leave such a great review! We hope we can continue to serve you for many years to come!"
Profile photo of Prince J

Prince J

January 8, 2026

5  out of  5
rating by Prince J
"Shinae is always quick to respond to my inquiries with cheerfulness and professionalism. It's a delight to have her as my car insurance agent. My experience with other agents in the past pales in comparison. Agents provide services and in Shinae's case, she serves not only with excellence, but with a depth of knowledge and care."
We responded:
"J- Thank you so much for your kind review! We really appreciate your confidence in our agency! Please reach out if you ever need anything else! -Shinae"
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Brian Hense

December 24, 2025

5  out of  5
rating by Brian Hense
"This agent has always been very helpful and looks out for our best interests."
We responded:
"Brian, thanks so much for taking the time to leave us such great feedback! We really appreciate it and also having you as our valuable customer. -Shinae"
Profile photo of H

H

December 23, 2025

5  out of  5
rating by H
"Great service! Would recommend."
We responded:
"Thank you for the 5-star review! We really appreciate you and your business with us. Have a good day! -Shinae"
Profile photo of Sean K (Sang)

Sean K (Sang)

December 23, 2025

5  out of  5
rating by Sean K (Sang)
"They assist customer do their best. Very satisfying."
We responded:
"Sean, thank you for the kind words. We really appreciate it and hope to provide great service for you. Happy new year! -Shinae"
Profile photo of Husam Adel

Husam Adel

December 23, 2025

5  out of  5
rating by Husam Adel
"Leena Jeon, are the best she helped me to get really a good deal for my home and my auto insurance highly recommend"
We responded:
"Husam, thank you for choosing State Farm! We really appreciate having you as valuable customers. I'm so glad Leena was able to assist you well. She goes above and beyond to provide the best service. Have a great day! -Shinae"
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Vivian Kwak

December 19, 2025

5  out of  5
rating by Vivian Kwak
"매우친절하고 컴푸터나앱애대해서몰라도친절하게가루켜주셔서너무흔족허고간사합니다"
We responded:
"Vivian 남, 친절한 리뷰와 소중한 고객님께 감사드립니다! 앞으로도 최고의 서비스를 제공해 드리겠습니다. 새해 복 많이 받으세요! - Shinae"
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Choon Kim

November 21, 2025

5  out of  5
rating by Choon Kim
"저는 오랫동안 State Farm 고객으로서 항상 맘족해왔습니다. 제 담당 에이전트 김신애님께 감사드립니다. 김신애님과 팀원들은 모두 친절하고 항상 세심하게 도와줍니다. 저는 제 친구들에게 추천합니다."
We responded:
"오랫동안 State Farm을 믿고 이용해 주셔서 진심으로 감사드리며, 소중한 리뷰도 정말 고맙습니다. 필요하신 사항이 있으면 언제든지 연락해 주세요. -Shinae Kim"
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Young Pak

November 20, 2025

5  out of  5
rating by Young Pak
"I am pleased with the help i received from Shinae Kim and team for my auto claim. Highly recommend anyone looking for auto, home, life, and health insurance."
We responded:
"Thank you so much for your kind words and recommendation! We're delighted to hear that we provided you with excellent service for your auto claim. If you ever need assistance with your insurance needs, please don't hesitate to reach out. We're here to help! -Shinae Kim"